Privacy Policy

KNT Cleaning Services (KNT CLEANING SERVICES LTD/14698504, London, 62 A Graham Road, N15 3NJ) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable laws. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect


We may collect and process the following personal information:

a. Personal Identifiable Information (PII):
– Contact Information: Name, email address, phone number, physical address.
– Payment Information: Billing address, payment details (credit card or bank information), and transaction history.

b. Service-Related Information:
– Details regarding the cleaning services you request or receive, including scheduling, property type, and special instructions.

c. Automatically Collected Information:
– Device Information: IP address, browser type, operating system, and other technical data when you visit our website or communicate with us.
– Cookies and Tracking Technologies: We may use cookies to enhance your experience on our website, track site traffic, and manage online advertisements.

2. How We Use Your Information


We use the personal information we collect for the following purposes:

– Service Provision: To provide and manage cleaning services, schedule appointments, and communicate with you regarding your requests.
– Payment Processing: To process payments for our services and maintain transaction records.
– Customer Support: To address your inquiries, feedback, and complaints, and ensure a high level of customer satisfaction.
– Marketing and Communication: With your consent, we may send you marketing materials, promotional offers, and updates about our services.
– Website Improvement: To analyze website traffic, monitor performance, and improve our website and service delivery.

3. How We Share Your Information


We may share your information with third parties in the following circumstances:

– Service Providers: We may share your personal information with third-party companies and contractors that assist us in providing our cleaning services, such as payment processors, IT support, and marketing partners.
– Legal Compliance: We may disclose your personal information if required by law, court order, or in response to a government request.
– Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Data Security


We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes physical, technical, and administrative safeguards to ensure the confidentiality and security of your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention


We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements.

6. Your Privacy Rights


You have the following rights regarding your personal information:

– Access: You have the right to request a copy of the personal information we hold about you.
– Correction: You may request that we correct or update inaccurate or incomplete personal information.
– Deletion: You may request the deletion of your personal information under certain circumstances, subject to legal obligations.
– Opt-Out of Marketing: You may opt out of receiving marketing communications at any time by following the unsubscribe link in the emails or contacting us directly.

7. Cookies and Tracking Technologies


We use cookies and similar tracking technologies to personalize your experience, analyze website traffic, and understand how visitors use our website. You may manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy


We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us


If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

KNT Cleaning Services
Email: office@kntcleaning.co.uk
Phone: +44 7405 016 245
Address: 62 A Graham Road, London, N15 3NJ